Refund Policy

This Refund Policy applies to eligible digital products and subscriptions offered by NEXSORA through services that link to this policy, including Shiftly PRO.

Nothing in this policy limits any mandatory consumer rights available under applicable law.

Purchases of eligible NEXSORA digital products and subscriptions are processed by Paddle, which acts as the merchant of record for the transaction.

Paddle handles payment collection, applicable transaction taxes, payment receipts and eligible refund, withdrawal and cancellation requests under its buyer terms and policies.

A recurring subscription may be cancelled at any time using the Paddle customer portal or another cancellation method provided with the purchase.

Unless applicable law or the purchase terms require otherwise, cancellation takes effect at the end of the current paid billing period. After cancellation takes effect, the subscription will not renew for another billing period.

Completed transactions may be non-refundable unless a refund is required by applicable law or is approved under Paddle's refund policy or other applicable purchase terms.

Where a refund is approved, it is generally returned through the original payment method where possible. Access to the refunded paid product or subscription may end when the refund takes effect.

Consumers may have statutory withdrawal or refund rights depending on their country, the type of digital product or service and the circumstances of the transaction.

For consumers in Israel, applicable law and Paddle's current buyer and refund policies may provide a 14-day withdrawal right for certain digital content or service contracts. Mandatory legal rights always prevail over conflicting terms in this policy.

Use the Paddle customer portal available from your transaction or subscription information, or visit https://paddle.net to manage an eligible purchase and request support, cancellation or a refund.

If you need help identifying a NEXSORA purchase or product, contact NEXSORA at nexsora.studio.dev@gmail.com. Payment refunds themselves are processed through Paddle rather than by sending money directly from NEXSORA to the customer.

If you believe you were charged incorrectly, charged more than once, or do not recognize a transaction, contact Paddle buyer support as soon as possible.

Fraudulent, abusive or manipulated refund requests may be refused where permitted by law and applicable payment rules.

We may update this Refund Policy when our products, billing arrangements, Paddle policies or legal requirements change.

The current version will be published on this page with its effective date.

NEXSORA ? Developer Art Studio

Haifa District, Israel

Email: nexsora.studio.dev@gmail.com